Returns/Refund Policy

Let's keep this simple.

While we’re not Amazon and Taco Mike isn’t Jeff Bezos, as a literal ‘mom and pop shop’ we’re constantly working hard everyday to get things as right as possible. 

But shizz happens.

Sometimes it's on us, and sometimes not. 

Here's our simple as we can make it returns, refunds and exchange policy. 

Changed your mind or ordered the wrong part?

If you change your mind or accidentally bought the wrong thing, we'll take it back within the first 30 days of delivery under the following guidelines:

It’s unopened, uninstalled and un-used? 

Great. This is the best case scenario and this return is eligible for a refund or store credit, we’ll email you a return shipping label, and the refund or credit will reflect the return shipping and 5% restocking fee.

Is it opened, installed or used? 

This can be a bit more tricky, and to begin the process please email photos of the item and packaging to support@tacomoto.co, and If approved these items are only returnable for store credit and will incur a minimum restocking fee of 10% based on condition. 

Did we ship the wrong item or was it bad out of the box?

If we goofed and sent you the wrong part, or it arrived defective, you're entitled to a full refund or exchange with free return shipping. We got you. Just shoot us an email at support@tacomoto.co with photos and an explanation of what’s going on and we’ll make right on it and get you taken care of.

Electrical items

For electrical items like ECUs, tuners, headlights, switches, and similar components, our official policy is no refunds or returns. That said, if a part turns out to be bad out of the box, or there are special circumstances, reach out to us. We're reasonable and flexible, and we'll work with you.

International warranty claims 

Taco Moto guarantees its own parts and components for life and will package and prepare a free replacement. However, international shipping fees, VAT, customs fees, or other charges from the receiving country are not covered under the free replacement warranty.

The Fine Print

• Claims for fuel tanks, batteries, or non-TMC branded lighting products MUST be handled though the manufacturer and we’ll work with you to see that process is handled as quickly and cleanly as possible.

• Once your return is finalized, depending on your bank it may take 1–10 business days for the refund to show up in your account

If you have any questions about any of this just holla.

support@tacomoto.co 

Call or text 725-777-1552