Shipping policy

Orders ship Monday through Friday with the exception of US Federal holidays

International Customs, Duties, VAT and other Import Taxes:
There may be additional taxes and import fees due on delivery. We do NOT collect or profit from these fees. By purchasing, you agree to cover any additional costs due on delivery. Refusing to pay those duties and taxes will deem the package abandoned and there are no refunds if this is the outcome. Sometimes there are delays at the border during customs processing and the carrier will contact you for additional information. Please contact us immediately and we will work with the carrier to process your package as soon as possible.

Canadian Customers:
We are excited to offer low cost shipping with customs duties,  taxes and all fees included. "No Surprises" means no additional billing, reconciling or carrier adjustment fees. Only available via UPS.